Privacy Policy

Privacy Policy

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At First Freight Carriers, LLC (FFC), we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and disclose personal information in connection with our freight forwarding services.

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Information We Collect

We collect personal information when you use our services, including:

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• Contact information (name, email address, phone number, address)

• Shipping information (pick-up and delivery address, shipping information, tracking information)

• Payment information (credit card information, billing address)

• Other information you choose to provide (feedback, testimonials)

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We may also collect non-personal information, such as your browser type, IP address, and the pages you visit on our website.

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How We Use Information

We use your personal information to provide our freight forwarding services, including:

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• Providing shipping quotes and processing orders

• Communicating with you about your shipments

• Processing payments

• Improving our services

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We may also use your personal information for marketing purposes, such as sending you promotional emails or newsletters. You can opt-out of receiving these communications at any time.

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Disclosure of Information

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We may disclose your personal information to third-party service providers who help us provide our services, such as shipping carriers and payment processors. We require these service providers to protect your personal information and only use it for the purposes we specify.

We may also disclose your personal information to comply with legal or regulatory requirements, or to protect our rights and property.

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Security of Information

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We take reasonable measures to protect your personal information from unauthorized access, disclosure, or use. However, no data transmission over the Internet or electronic storage system is completely secure. We cannot guarantee the security of your personal information.

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Retention of Information

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We retain your personal information for as long as necessary to provide our services, unless a longer retention period is required by law.

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Your Rights

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You have the right to access, correct, or delete your personal information. You can also object to the processing of your personal information, or request that we restrict its processing. To exercise these rights, please contact us using the information below.

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Contact Us

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If you have any questions or concerns about our privacy practices, please contact us at:

First Freight Carriers, LLC (FFC)

Phone:   703.738.2834

Fax:        703-842-8668

dispatch@firstfreightcarriers.com

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Changes to Privacy Policy

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We may update this Privacy Policy from time to time. The updated Privacy Policy will be posted on our website. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.